Self Indexing Documents
The oFlows platform solves the operational headaches and security issues related to supporting documentation. Customers can upload their supporting documents directly from their computer or fax them in using a unique fax number and OCR technology. Either way, each document is automatically indexed to the correct file.
This unique system eliminates unnecessary delays and extra work caused by sorting through a pile of faxes in the back office and indexing the documents manually. For most paper-based operations, gathering and processing supporting documentation is one of the most time-consuming daily tasks.
Customers even see the images appear in real time on their screens (for both uploads and faxes), which effectively reduces "Did you get my fax?" phone calls and gives your customers confidence that the process is moving forward.